Frequently asked question (FAQ`S)

We process all orders within 1–2 business days. Once dispatched, delivery typically takes:

  • United Kingdom: 5–8 business days
  • Europe: 6–10 business days
  • International: 7–12 business days

You will receive a tracking number via email as soon as your order has been shipped.

Yes — we proudly ship across the United Kingdom and worldwide. All orders are securely packed and fully trackable.

We recommend using our Size Guide located on each product page. If you're between sizes, we generally suggest sizing up for a more comfortable fit.

Yes, most of our pieces fit true to size unless stated otherwise in the product description. Each product page also includes specific Size & Fit details to help you choose confidently.

We offer a 14-day return policy from the date your order is delivered. Items must be unworn, unwashed, and returned in their original condition.

Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your delivery in real time.

Yes — we accept exchanges for eligible items within 14 days of delivery.

To qualify for an exchange, items must be unworn, unused, in their original condition, and returned with all original tags and packaging.

For most destinations, duties and taxes are included. However, depending on your country’s customs regulations, additional charges may occasionally apply upon delivery.